Black Friday Week Sale from 2oth November to 27th November Click Here Now

Customer Service

Initiate, continue and/or track your order or services!
The Attempted Plan

Our Support Process


Reach out via your desired method (Phone / Email) explain the issue, share about your family, but just don't tell about your recent vacation (we get jealous)!

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Here To Help

Give us 1-2 business days to look into your enquiry and develop some options. We strive to impress(even if it's just ourselves).


We will proceed and finalise the necessary actions to complete your enquiry. We don't have many issues so there each pair is unique and so are you!

Zen Master Scissors Showcase

Coming soon we will have a community area to share our craft.

Where’s my order?

Looking for the status of your order? Click on the button below to proceed to the tracking page

We are helpers
Payment Methods
All prices are itemized in Australian Dollars (AUD).

We accept the following payment

Invest Confidently
Return Policy
If you are not completely satisfied with your purchase for whatever reason, we offer a 7 day money back guarantee. The product/s must not show signs of abuse, wear or damage. Prior notification is necessary via email, in writing prior to returning of goods so that we may reply with return instructions. Freight charges apply and must be covered by purchaser.
Weekends and public holidays: Next business day shipping applies. International shipping: The purchaser is responsible for any taxes, fees or charges related to your country.
Shipping Cost: $16.95 standard to $22.95
Shipping Delivery Time All shipping takes up to 3 business days if received by 4-PM PST, upon request, we can rush ship your order. Shipping Cost may increase.

Our Address

PO Box 342 Lilydale Vic 3140

Our Phone

Phone : 0400 077 830
Outside Australia: : +61 400 077830

Our Email